This morning at 6 am I've sent a complaint when I couldn`t download the concert (in spite of having my link). And now I receive this email:
Thank you for reaching out, and apologies for the confusion!
Due to a technical error, the email for the Barcelona digital download was sent before the download link was prepared.
This is why you are seeing the error message when you attempt to download.
The Barcelona download link will be available soon once it is ready. The email that you received with the link will still work, and we will inform you when the download is ready!
Apologies again for this confusion, we hope you understand.