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Author Topic: Cologne recording - no download link  (Read 4444 times)

Offlineolli66

  • Guitar George
  • Posts: 13
  • Registered: June 2015
Cologne recording - no download link
« on: June 23, 2015, 11:21:55 AM »
I bought a couple of shows but for this one I didn't get a download link.
Will it be sent to me?
I am just familar with nugs.net who offer Springsteen shows and there you have an account with order history and download links...

Offlineds1984

  • Rüdiger
  • *******
  • Used to be...
  • Posts: 3776
  • Registered: February 2009
Re: Cologne recording - no download link
« Reply #1 on: June 23, 2015, 01:08:28 PM »
Maybe this is just some delay before it becomes avail.
The haters are those who write shit

Two weeks in Australia and Sydney striptease

Offlineolli66

  • Guitar George
  • Posts: 13
  • Registered: June 2015
Re: Cologne recording - no download link
« Reply #2 on: June 24, 2015, 10:26:45 AM »
can anyone confirm it is not available yet or did something went wrong with my order?

OfflineJules

  • Honorary Knopfler fans- Editor
  • Mark F. Knopfler
  • **********
  • Posts: 13350
  • Location: Gone
  • Registered: August 2008
Re: Cologne recording - no download link
« Reply #3 on: June 24, 2015, 11:49:40 AM »
Check your spam folder, Cologne is available and you should have at least a recepit of your purchase, and another mail with the download link.
So Long

Offlineolli66

  • Guitar George
  • Posts: 13
  • Registered: June 2015
Re: Cologne recording - no download link
« Reply #4 on: June 24, 2015, 02:40:14 PM »
I received the confirmation email directy after the purchase, no other email though regarding the download link and nothing in my spam folder :-(

OfflineJules

  • Honorary Knopfler fans- Editor
  • Mark F. Knopfler
  • **********
  • Posts: 13350
  • Location: Gone
  • Registered: August 2008
Re: Cologne recording - no download link
« Reply #5 on: June 24, 2015, 04:29:47 PM »
I received the confirmation email directy after the purchase, no other email though regarding the download link and nothing in my spam folder :-(

Send them an e-mail to get the link again
So Long

Offlineolli66

  • Guitar George
  • Posts: 13
  • Registered: June 2015
Re: Cologne recording - no download link
« Reply #6 on: June 24, 2015, 04:34:52 PM »
of course, already done...waiting now...

Offlineolli66

  • Guitar George
  • Posts: 13
  • Registered: June 2015
Re: Cologne recording - no download link
« Reply #7 on: June 25, 2015, 06:07:25 PM »
no customer support at all
I was not gonna wait so I filed a paypal report and ordered the show again and then the download link showed up directly after the purchase and I also got a confirmation email with the download link
uploading my videos now with soundboard audio...

 

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