Cologne recording - no download link

[olli66]

I bought a couple of shows but for this one I didn't get a download link.
Will it be sent to me?
I am just familar with nugs.net who offer Springsteen shows and there you have an account with order history and download links...

[ds1984]

Maybe this is just some delay before it becomes avail.

[olli66]

can anyone confirm it is not available yet or did something went wrong with my order?

[Jules]

Check your spam folder, Cologne is available and you should have at least a recepit of your purchase, and another mail with the download link.

[olli66]

I received the confirmation email directy after the purchase, no other email though regarding the download link and nothing in my spam folder :-(

[Jules]

I received the confirmation email directy after the purchase, no other email though regarding the download link and nothing in my spam folder :-(

Send them an e-mail to get the link again

[olli66]

of course, already done...waiting now...

[olli66]

no customer support at all
I was not gonna wait so I filed a paypal report and ordered the show again and then the download link showed up directly after the purchase and I also got a confirmation email with the download link
uploading my videos now with soundboard audio...