I know why they make MK.com people pick up their tickets on the night (to keep them out of the hands of tickets touts - or scalpers) but,yes, the result is a trap for fans of good standing.
1. You pay for the tickets blind, as you have no idea which tickets you're getting. In the normal course of events, I would never buy a ticket without knowing in advance where I would be sitting. A friend of mine, in the States, has just paid out what I regard as a small fortune for a Stones ticket but at least he knew exactly what seats he'll be getting at the time he paid for them. Not knowing what you're paying for is, in my view, tantamount to fraud.
2. MK.com maintains we're getting the "best" tickets, which is sometimes true but sometimes not - and they do not differentiate.
3. Moreover, we know that the system doesn't work fairly. You'd think it would be "first come, first served" but I have severe doubts about that.
4. You'd think that, if you're getting great seats one night, you'd get less good seats another night but I've seen people who appear to get great seats every night. That cannot be down to the luck of the draw.
4. I am not aware of any arrangement whereby, once the bonzos in Toronto eventually tell you which seats you'll be getting, you can refuse them and get a refund (preferably a full reefund but at least a refund less a small administration charge)
I accept that, in terms of seat allocation, you cannot please all the people all of the time but I find it difficult to believe that the system could not be operated in a more fan-friendly way. MK himself maintains a high moral stance on issues (such as his principled refusal to play Russia this year) but I wish he would take a similar stance on such matters as the treatment of his fans. It seems to me, as an outsider really, that PCM have a disregard for long-standing fans that does not serve MK well.
